Benefits

A Swiss21 Digital Coach personally guides you through the use of your Swiss21 solution and helps you avoid common pitfalls early on. This way, you benefit not only from an optimally configured environment but also from expert support in accounting, business management, and IT.

Cost-effective -- avoid mistakes instead of paying to fix them

The services of Swiss21 Digital Coaches are chargeable; at the same time, they help you prevent costly corrections and additional expenses. With expert guidance on topics such as accounting, ongoing management, and year-end closing, you reduce the risk of incorrect bookings, wrong VAT settings, or incomplete records. In the long run, this saves you time, money, and stress because processes are set up correctly and used efficiently from the very start. Every business is different -- your Digital Coach takes your industry, size, organisation, and existing processes into account. Based on this, you receive tailored, practical recommendations: from setting up your Swiss21 apps to optimising your administrative workflows and ongoing business and fiduciary consulting. This ensures that your Swiss21 solution fits your goals and working methods exactly, not the other way around.

Focus on your core business -- let the experts handle the rest

With a Digital Coach by your side, you can concentrate more on your core business, your customers, and the growth of your company. Administrative tasks, technical questions, or complex financial topics such as VAT returns and year-end closings are handled together with specialists or fully outsourced if needed. This increases your planning certainty and reduces operational stress in day-to-day business.

Additional value through integration with the Swiss21 portal

You can invite multiple Digital Coaches directly in your Swiss21 portal as a special role and, if needed, grant them full access to your portal and active applications. This allows your Coach to make settings, run tests, or apply corrections directly in your system, which significantly reduces follow-up questions and coordination effort. This makes the collaboration particularly efficient and supports you in using Swiss21 optimally and securely.